Frequently Asked Questions

To support automated production, our standard MOQ is one 20ft container (approx 150-200pcs). For initial trial orders or specialized custom programs, we can accept smaller LCL shipments. Please confirm details with your sales representative.

We provide a 3 to 5-year comprehensive structural warranty. The warranty covers Class 4/3 gas lifts, aluminum/nylon bases, dual-wheel castors, mechanisms, and back structures. We supply free replacement components for non-artificial damage.

Upon receiving deposits and sign-off on customizations (logos, marks), our standard lead time for 20ft/40ft containers is 25 to 30 working days. Fast prototype sampling takes 7 to 10 working days.

Yes, quality is our lifeline. Every model engineered by Youjin passes comprehensive mechanical safety tests matching BIFMA standards in our in-house lab, certified by SGS.

We highly welcome sample requests before placing formal container orders. For qualified buyers, sample costs are fully refundable against subsequent container deposits. Prototyping takes 7-10 days.

We standardly accept T/T payment terms: 30% deposit to initiate production, and the remaining 70% balance settled against copies of the Bill of Lading (B/L). Irrevocable L/C is acceptable for long-term strategic partners.